Frequently asked questions.

  • Does App support  IOS or Android?

  • Yes, we support all device including mobile.

  • Does the app need additional source code? 

  • No, The app is used right away 

  • How does the trial system work?

  • When you install our app for the first time, you can use it free of charge of a period of time (the trial period). The trial period only available once for each store. If the trial period were available every time the app is installed, a store could uninstall and reinstall the app many times to use the app for free forever.

    Our Related Products By Tag app has a trial period of 7 days. You can re-install the app as many times as you want within those 7 days and you will not be charged.

    If you don't want to be charged when the trial period expires, you have to uninstall the app before that date. But if you uninstall the app and install it again after the trial period, you will be charged immediately.

  • Can my store get a trial extension?

  • We use the standard Shopify trial system that is not prepared to deal with trial extensions and we consider that our trial period gives stores enough time to test the app capabilities and see if the app is a good fit for their store. So we are sorry to say that there's no easy way to extend your trial.

  • What language and currency do the app support?

  • You can use Latin, Vietnamese. Chinese, Arabic, Hebrew, and other languages, if you have any problem in using your language with our app, please contact us and we will check it as soon as possible.

    We support all kind of currency in the world so you can use any kind you want to.